Delete account

hygiene is operated by AAiT. You can request deletion of your account and personal data from inside the app or by email.

Delete the account from the app

1. Open the app and sign in.
2. Go to Settings or Profile.
3. Choose Delete account.
4. Confirm. The account is deleted immediately unless an active order or wallet balance blocks it.

Request deletion by email

If you cannot use the app, email info@aait.sa from the address on the account and include your mobile number. We process the request within 30 days.

What is deleted and what is kept

Deleted: name, phone, email, addresses, vehicles, tokens, and in-app notifications.

Financial records and completed orders may be kept for the period required by accounting and regulatory rules, then deleted or anonymized.